Our Helpdesk Has Moved
We’ve migrated to a new hosting provider and the Helpdesk URL has changed. To avoid any access issues, please use the new portal link below and update your bookmark.
For technical issues related to the Patient / Customer Journey Queue System, submit a ticket via the new helpdesk portal or email tech@maskavia.com.
Terms of Use / End User License Agreement (EULA)
This helpdesk system and all associated services are owned and operated by Maskavia Sdn Bhd. Access to this system is restricted to authorized users only.
By accessing or using this website or its related services, you acknowledge that you are authorized to do so and agree to comply with all applicable company policies and applicable laws.
No software is installed on a user’s device through this website. This system does not perform background processing, tracking, or monitoring beyond what is required for normal support operations.
Maskavia Sdn Bhd shall not be held liable for any temporary service interruption, maintenance downtime, or indirect damages arising from the use or inability to access this system during the migration period.
Unauthorized access, misuse, or attempts to interfere with the operation of this system are strictly prohibited.